Privacy | Feel Irie Medical Services

Privacy Matters

At Feel Irie Medical Services, we are deeply committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services and website.

Collection and Use of Personal Information

We collect personal information to provide you with high-quality healthcare services and to improve your experience with Feel Irie Medical Services. This information includes:

Personal Health Information (PHI): Governed by the Health Information Act (HIA), PHI is used primarily to provide diagnostic, treatment, and care services, as well as for billing purposes with Alberta Health Care Insurance Plan or your insurance provider. The least amount of information required to provide you with excellent care will be accessed and used.
Personal Information: As defined by the Personal Information Protection and Electronic Documents Act (PIPEDA), this includes any data that identifies you as an individual, excluding business contact information.

How We Collect Your Information

We collect personal information through various means, including:

Directly from You: Information you provide via our website, forms, or during consultations.
Automatically Through Technology: Data collected through cookies, server logs, and other tracking technologies as you navigate our website. This may include your IP address, browser type, and browsing patterns, helping us improve our services.
Third Parties: Information obtained from other healthcare providers, government agencies, or other authorized representatives, when necessary.

Use of Collected Information

We use your personal information to:

Deliver healthcare services and manage your care.
Process billing and insurance claims.
Improve our website, services, and communications.
Provide you with relevant information, offers, and educational resources.

Disclosure of Your Information

We are committed to keeping your personal information confidential. We do not sell, rent, or trade your personal information. We may disclose your information:

To our subsidiaries, affiliates, and service providers for the purpose of delivering services to you.
If required by law or to protect our legal rights.
In connection with a business transaction, such as a merger or sale of assets.

Security of Your Information

We take the security of your personal information seriously. We employ the appropriate safeguards to protect your data from unauthorized access, loss, or misuse. These measures include secure data storage, restricted access, encryption, and regular security audits.

Your Rights and Choices

You have the right to:

Access your personal information and request corrections if it is inaccurate or incomplete. However, please note that requests to access personal information may incur a fee which must be paid before the information is retrieved.
Withdraw consent for the collection and use of your personal information, subject to legal or contractual restrictions.
Request the deletion of your personal information where applicable.
File a complaint with our office or with the managing authority for general data protection regulation.

Use of Cookies and Tracking Technologies

Our website uses cookies, pixels, and other tracking technologies to enhance your browsing experience and gather statistical data. This information helps us understand how our website is used, improve our services, and deliver targeted advertising. You can manage your cookie preferences through your browser settings.

Email Communications

We respect your email privacy. We will not share your email address with third parties except as required by law. Please be aware that email communication is not a fully secured medium. Do not share your private/ heath/financial information by email.

Third-Party Links and Services

Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or other appropriate means. Please review this policy periodically to stay informed about how we protect your privacy.

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

Feel Irie Medical Services Inc.
7919 118Ave

Edmonton, AB

T5B0R5

Email: feeliriemedicalservices@gmail.com

780-249-4743 or 780-405-1804

Effective date: November 01, 2024

Last reviewed: May 06, 2025